电池、手机、电脑海运服务
Frequently asked questions
1. After receiving the goods, the number of pieces is different from my actual number.
Answer: after receiving packing notice, the warehouse will pack some small pieces of the customer's goods together to prevent the possibility of losing small pieces of goods in transit. So, the actual number of packages may not be the same as your actual number of packages. When you receive the goods, carefully see the number of delivery on the delivery note, sign for it. You can also consult us, and we will tell you the actual number of packages shipped.
2. My goods are glass, marble and ceramics, which are fragile. What should I do if they are damaged during transportation?
A: in international shipping, we do not carry fragile goods. If must carry, please provide fragile goods guarantee, our company on fragile goods in any case scratches, damage. Refuse any kind of compensation. However, in our previous transportation, we have also transported glass and other fragile items. Properly packed, they are not easy to be damaged during transportation.
How can I find out where the goods are?
A: after the goods are transported by our company, you can consult our business personnel for enquiries. After the goods arrive in Singapore, you can directly ask our salesman to get the Singapore enquiry number and report the shipping mark number for enquiries.
The goods have been received, but several pieces are missing. What shall we do?
A: please check the number of packages carefully when delivering them to you. If the number of pieces is not correct, please indicate on the delivery note how many pieces have been received, and then sign for receipt.
Then, please check with our business personnel according to the logistics number. If the goods are lost, our company will deal with them and make compensation accordingly. Goods not covered by cargo insurance. Compensation will be made at 3 times sea freight.
5. The goods have been checked. What shall we do?
A: the goods are being exported or imported. Please don't worry. Our salesman is telling you the truth. We will timely communicate with the customs and deal with the counter inspection. As long as your goods are not concealed or false. It doesn't matter. We will deal with it, but there is definitely a delay in the time limit, this point, but also a lot of understanding! If the customer conceals the report, the goods caused by the transport of sensitive goods will be detained by the customs, and the goods will be confiscated. Our company is not liable for compensation. The counter inspection is a law enforcement procedure of ** customs. When the counter inspection happens, our company will try our best to solve the problem. However, there will definitely be some risks in terms of time limitation. So, in the case of counter, really also please many understanding!
6. The goods can only be delivered to the logistics point. Can you pick up the goods?
Answer: for some goods can only be sent to the logistics point, we can arrange delivery, is charged.
According to the detailed logistics address, we will confirm the cost with the driver and provide you with the actual payment.
What do you mean by sensitive goods?
A: the goods are international brand goods, liquid, food, batteries, cosmetics, mobile phones, computers and so on.
8: non-carrying goods
** all goods prohibited from exportation by regulations. Our qualification: it is an international freight forwarding enterprise approved by ministry of commerce, ministry of communications and general administration of customs. It is a comprehensive international freight forwarding enterprise with outstanding characteristics and comprehensive services in south China, providing such services as container shipping, LCL, international air transportation, international express, combined transportation by sea, land and air, warehousing, loading and unloading, customs declaration agency, customs inspection agency, cargo insurance and import and export agency.
Mainly responsible for international trade transportation and goods export business.
Large commercial goods, private luggage business, express delivery, air transport, bulk/FCL CIF,DDU,DDP, for customers to provide order follow-up, freight collection, booking, loading, customs declaration, inspection, documents, customs clearance and other one-stop full service. The company grasps the sincere, the economy, the security, promptly, is responsible the management idea, welcome each new old customer to inquire by telephone!常见问题
1. 收到货后，件数与我的实际件数不一样。
答:收到装箱通知后，仓库会将客户的一些小件货物打包在一起，以防在运输过程中丢失小件货物。因此，包的实际数量可能与包的实际数量不相同。当您收到货物时，请仔细查看送货单上的送货号码，并签字。你也可以咨询我们，我们会告诉你实际发货的包裹数量。
2. 我的货物是易碎的玻璃、大理石和陶瓷。如果在运输过程中损坏了怎么办?
A:在国际运输中，我们不运送易碎品。如果必须随身携带，请提供易碎品担保，我司对易碎品在任何情况下都有划伤、损坏。拒绝任何形式的赔偿。但是在之前的运输中，我们也运输过玻璃等易碎物品。包装得当，在运输过程中不易损坏。
我怎样才能知道货物在哪里?
A:货物由我公司运来后，您可以向我们的业务人员咨询。货物到达新加坡后，您可以直接向我们的业务员查询新加坡的询价号，并报唛头号查询。
货物已收到，但少了几件。我们该怎么办?
A:请仔细核对一下包裹的数量。如果数量不正确，请在送货单上注明已收到多少件，然后签收。
然后，请与我们的业务人员根据物流号码核对。货物如有遗失，我公司将及时处理并给予相应的赔偿。货物不包括在货物保险范围内。赔偿金额为海运费的3倍。
5. 货物已经检查过了。我们该怎么办?
这些货物正在出口或进口中。请不要担心。我们的推销员说的是实话。我们会及时与海关沟通并办理报检事宜。只要你的货物不被隐瞒或伪造。没关系。我们会处理的，但是肯定有时间上的延迟，这一点，也有很多的理解!客户隐瞒报告的，海关将扣留运输敏感货物造成的货物，没收货物。我们公司不承担赔偿责任。反检查是**海关的一项执法程序。当验货的时候，我们公司会尽我们最大的努力来解决这个问题。然而，在时间限制方面肯定会有一些风险。所以，在柜台的情况下，真的也请多多谅解!
6. 货物只能送到物流点。你能去提货吗?
答:对于有些货物只能送到物流点，我们可以安排送货，是收费的。
根据详细的物流地址，我们会和司机确认费用，并提供实际支付给你。
你说的敏感物品是什么意思?
A:商品有国际品牌商品、液体、食品、电池、化妆品、手机、电脑等。
8:non-carrying商品
**所有规定禁止出口的货物。公司资质:是经商务部、交通部、海关总署批准的国际货运代理企业。它是一家综合性的国际货运代理企业突出特色和综合服务,提供集装箱运输等服务,拼箱,国际空运,国际快递,海运,陆运和空运,仓储,装卸,报关,海关检验机构、货物保险、进出口代理。
主要负责国际贸易、运输和货物出口业务。
大型商业货物、私人箱包业务、快递、空运、散货/整箱CIF、DDU、DDP，为客户提供订单跟进、货运托收、订舱、装车、报关、验货、单证、报关等一站式全方位服务。公司秉承真诚、经济、安全、快捷、负责的经营理念，欢迎各新老客户来电咨询!
“仓对仓”的运输服务
公司稳步发展，货物稳定，价格，速度，服务优势
代办货运保险
代办各种证书
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选择蓝海 获得双赢
随着货运业的不懈探索，我们始终把握货运业的前沿，加上先进的物流操作系统，为客户提供优质便捷的物流服务。
自强不息、追求卓越
散货拼箱
- 公司实现网络订舱、手机订舱，可实时查询货物运输状态
- 提供贸易代理报关、拼柜报关及手册报关等
- 公司的航运整合业务覆盖全球300多个港口和城市。出口全程服务，拖车，码头，订舱，报关，单证，单证，熏蒸，商检，装车等工作。 可以选择CIF，FOB，DDU，DDP等运输方式。
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- 支付送货，国内运输和付款，以及货运和支付服务。
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办理在国外的代理业务
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- 公司负责散货运输，为主要和国际设备，散货，散粮，松散矿物等提供租船或租船服务。
- 散货出口：安排车辆/驳船装载在内陆工厂/仓库的货物并运输到外贸码头，收集货物并在承运人进港后安排船侧吊装和捆绑。 在承运人离开港口后，实时跟踪船舶的动态，并向收货人提供船舶时刻表信息和目的港口船舶代理商信息。
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